2007-2008 Anti-Virus Ratings Are Out- CONGRATULATIONS! PC SECURITY SHIELD AGAIN
PC World Ratings Results
RECOMMENDED BY Dr Nelson Gonzalez---MyComputerDoctorPR.com
Microsoft Certified Professionals, CompTIA A+, Network+ Certified Professionals
Antivirus Software Update: Antivirus software is only effective IF it is up to date. When you purchase antivirus software it generally comes with one year of virus protection (sometimes less if it came with a new computer). Upon expiration you still have the antivirus software but you do not have the most recent updates. In order to have effective virus protection you must maintain virus update service from your provider. This goes for ANY antivirus software that you purchase.
The Shield - Updated October
The Shield is a simple to use antivirus and firewall program and a perfect program for the less computer savvy. Right from the beginning you can see that this is going to be a program that is simple to download, install and use. The Shield Antivirus comes with its own Easy Installer as they call it, and with 2 clicks, you are walked through the installation process. Rather a nice way to start out and one that we liked a lot.
The Shield updates and weekly scans are all pre-scheduled and has an intuitive interface. As we like to say, a very high "install and forget" rating.
The website itself is nothing special but simple and easy to get through to place and order. The Shield gets a 5.5 Star Rating (Top Rated) for its overall ease of use and price and mostly because of its free customer support (a real person actually picked up my call) ... as we say over and over, if you have a real person answering the phone ... that is major points from us. The others recieved the following: Symantec Norton 4.0 stars, McAfee 4.0 stars, Panda 4.0 stars... Email support worked well as our questions were responded too within a couple hours and the off hours contact was responded to sometime early the next day. Very positive support experience.
Easy to install
Simple preset protection
Free technical support - live person
High "install and forget" rating
Low price virus protection and firewall software
The Shield Antivirus is a relatively "light" product and uses less than 10mb RAM under normal operations.
Downside: The Shield Pro comes with a firewall that is not always necessary if you have a router or SP2. Luckily, you are not required to install the firewall with the antivirus, but Dr. Nelson Gonzalez recommends you have both which are included in the price.
Service Update: Seems that while they do not promote the service you can get customer support at night (we tried at 8:45 EST). We were told they are working on expanded hours.
Overall Rating: 5.5 Star Rating- Product Information - Go To The Shield
ALL OTHERS 4.0 AND LESS
FREE SpyBot-Search and Destroy 1.4
